# Broken product images

> Broken product images. Images on this page fail to load, so shoppers see empty slots instead of the products they came to buy.
> Category: Check reference
> Canonical: https://rabbot.ai/docs/checks/shopify-broken-images/
> Updated: 2026-10-17

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Buying journey · Warning · Rabbot alerts on this on paid plans (Starter, Growth and Pro).

## What it means

Images on this page fail to load, so shoppers see empty slots instead of the products they came to buy.

## What to do

Usually a deleted image, a theme change, or an app referencing a moved file. Open the page and check the images load. Rabbot re-checks automatically and will confirm when it's fixed.

## Related

- [Shopify's shopping catalog marks a product unavailable](https://rabbot.ai/docs/checks/shopify-catalog-availability-mismatch/)
- [Fewer shoppers added to cart](https://rabbot.ai/docs/checks/shopify-funnel-cart-drop/)
- [Fewer shoppers went from cart to checkout](https://rabbot.ai/docs/checks/shopify-funnel-checkout-drop/)
- [Fewer shoppers completed checkout](https://rabbot.ai/docs/checks/shopify-funnel-purchase-drop/)
- [Insecure content on a secure page](https://rabbot.ai/docs/checks/shopify-mixed-content/)
- [How Rabbot checks your store](https://rabbot.ai/docs/monitoring/how-rabbot-checks/)