# Shopify's shopping catalog marks a product unavailable

> Shopify's shopping catalog marks a product unavailable. Your admin shows this product for sale, and Shopify's catalog for shopping agents showed it as…
> Category: Check reference
> Canonical: https://rabbot.ai/docs/checks/shopify-catalog-availability-mismatch/
> Updated: 2026-10-17

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Buying journey · Warning · Rabbot alerts on this on paid plans (Starter, Growth and Pro).

## What it means

Your admin shows this product for sale, and Shopify's catalog for shopping agents showed it as unavailable, or did not list it, on two checks in a row. A shopping agent reading that catalog can pass the product over.

## What to do

In your admin, check the product's sales channels and markets, and that the product is published to the channels you sell on. Rabbot reads the catalog again on its next check and closes this once the catalog and your admin agree.

## Related

- [Fewer shoppers added to cart](https://rabbot.ai/docs/checks/shopify-funnel-cart-drop/)
- [Fewer shoppers went from cart to checkout](https://rabbot.ai/docs/checks/shopify-funnel-checkout-drop/)
- [Fewer shoppers completed checkout](https://rabbot.ai/docs/checks/shopify-funnel-purchase-drop/)
- [Insecure content on a secure page](https://rabbot.ai/docs/checks/shopify-mixed-content/)
- [Storefront is password-protected](https://rabbot.ai/docs/checks/shopify-password-page/)
- [How Rabbot checks your store](https://rabbot.ai/docs/monitoring/how-rabbot-checks/)