# Fewer shoppers completed checkout

> Fewer shoppers completed checkout. Far fewer visits that reached checkout completed it than on the same weekday in the four weeks before, while visits reaching…
> Category: Check reference
> Canonical: https://rabbot.ai/docs/checks/shopify-funnel-purchase-drop/
> Updated: 2026-10-17

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Buying journey · Warning · Rabbot alerts on this on paid plans (Starter, Growth and Pro).

## What it means

Far fewer visits that reached checkout completed it than on the same weekday in the four weeks before, while visits reaching checkout held and your orders were lower. Rabbot does not see inside checkout, so these figures are Shopify's own counts.

## What to do

Place a test order, and check your payment providers and checkout apps in Settings. If you changed payment or shipping settings around this time, start there. Rabbot reads your shopper numbers again after each day ends and closes this on the first day completed checkouts are back near their usual level.

## Related

- [Insecure content on a secure page](https://rabbot.ai/docs/checks/shopify-mixed-content/)
- [Storefront is password-protected](https://rabbot.ai/docs/checks/shopify-password-page/)
- [A code file on your product page fails a syntax check](https://rabbot.ai/docs/checks/shopify-storefront-dependency-invalid/)
- [A file your product page needs does not load](https://rabbot.ai/docs/checks/shopify-storefront-dependency-missing/)
- [A file your product page asks for does not load](https://rabbot.ai/docs/checks/shopify-storefront-dependency-missing-unproven/)
- [How Rabbot checks your store](https://rabbot.ai/docs/monitoring/how-rabbot-checks/)