Reachability states: what the coloured dots mean

Three states, one dot

Open Monitored URLs on a paid plan and every page in the list carries a coloured dot for how it answered on its last check:

• Green: Rabbot got a response from the page. This is what you want to see on nearly every row.
• Amber: your store asked Rabbot to back off for the moment, rather than handing over the page.
• Red: the request did not get through at all.

The dot reflects the most recent check only. It updates again the next time Rabbot checks that page, so a page does not stay marked red forever if it comes back.

Free lists your 20 chosen pages without the dots. The colours come with automatic discovery on a paid plan.

What green does and does not tell you

Green means Rabbot reached the page. It does not mean the page is right. A page answering “not found” has still answered, and so has a page whose content has broken since the last check.

That split is deliberate. Whether a page is healthy is a question for the checks Rabbot runs on what it reads there, and those raise their own findings with the detail on them. Read the dot as whether Rabbot can see the page, and the dashboard as what it found once it did.

Why a page turns amber

Amber means your store answered, but asked Rabbot to wait: a rate-limit response, or a “temporarily unavailable” one. That usually comes from a burst of traffic, an app under strain, or a protection layer sitting in front of the store.

One amber row after a busy hour is nothing to act on. A row that stays amber check after check is worth raising with whoever hosts or protects your store, because a shopper arriving at the same moment meets the same wall.

Why a page turns red

Red means the request did not get through: your store refused it, a security layer put a challenge in the way, or the name, certificate, or connection failed at the time of the check.

A page you deleted does not turn red. Your store still answers for it, with “not found”, so the dot stays green and Rabbot raises the broken status as its own finding instead. The dot is about reaching your store; the findings are about what is on it.

When your storefront goes behind its password

A storefront put back behind its password does not turn the list red. Shopify answers the password gate perfectly well, so the rows stay green.

Rabbot reads that gate for what it is and raises it on the dashboard as its own finding, which is the useful outcome: one clear card telling you the storefront is shut, rather than a wall of colour to interpret.

Finding a specific page’s state

On a paid plan, use Search monitored URLs to narrow the list to the rows whose address matches what you type, rather than scrolling through everything Rabbot watches. This is the fastest way to check a single product’s current state after you have made a change to it.