Upgrading and downgrading your plan

Where to change your plan

Your current plan shows as a chip at the top of the dashboard, and again on the Plan card in Settings, under a What your plan includes list. Select Manage plan to open Rabbot’s billing screen, pick the plan you want, and confirm the change.

The free trial and who bills you

The first paid plan your store takes starts with a 14-day free trial (Starter, Growth, and Pro all offer one), and Shopify runs both the trial and the billing. When you choose a plan, Shopify’s plan page asks you to approve the charge. On that first plan, Shopify bills you once the 14 days are over. Rabbot applies the plan change as soon as you approve it. If Shopify reports the subscription as declined or cancelled, Rabbot moves your store back to Free. Free watches 20 pages you choose, pauses any connected channel without deleting anything, keeps your findings, and shows the last 7 days of history.

What upgrading does

Moving up a plan raises your URL cap in one step: Free’s 20 rises to Starter’s 1,000, then Growth’s 5,000, then Pro’s 15,000. It also raises how many feed channels Rabbot watches at once, and moves your check cadence from at least weekly to daily if you are leaving Free, since daily checks and continuous feed monitoring start on Starter.

Leaving Free also changes how the list is built. Instead of the 20 pages you chose, automatic discovery finds pages for you up to the new cap, so coverage widens without you adding anything by hand.

What downgrading does

Moving down a plan lowers your URL cap and your channel allowance to match the new plan. Between paid plans, Rabbot trims the list to the new ceiling: the excess above it goes unwatched, the same as it would for any store whose catalogue is larger than its cap.

Dropping to Free works differently, because Free is a list you choose rather than one discovery builds. Rabbot hands the list back to you. If you never built one, because you have been on a paid plan since you installed, you land on your homepage and add the pages you want in the app’s URL settings, up to 20.

Your channel allowance drops to the new plan’s count, and the channel cards in Settings are where you see which channel Rabbot is watching. Findings from a channel that falls outside the new allowance stay in the app to read.

Free is the floor

There is no plan below Free. Downgrading all the way removes daily checks, continuous feed monitoring, and Slack alerts, and takes you back to checks at least weekly with a 20-URL list you choose yourself. Free still costs nothing and needs no card, free forever, so it is a safe place to land if a paid plan is not right for you yet, rather than uninstalling outright. See Uninstalling and data removal if you want to stop using Rabbot entirely.