Add the Meta channel in Settings and Rabbot reads Meta's own catalog verdicts for Facebook and Instagram once a day on paid plans.

What the Meta channel is for

Selling through Facebook and Instagram shopping means Meta reviews your product catalogue against its own rules. A product that falls out of line with your storefront, a price gone stale, stock that says available when it is not, can get pulled from your catalogue without much warning. The Meta channel shows you what Meta decided, so you can act on it.

Adding it

Open Settings, find the Meta (Facebook & Instagram) card, and choose Connect. How many channels you can run depends on your plan: Starter covers one, Growth covers up to three, and Pro covers every channel, current and future. If your plan has no room left, the card says so before you click.

What it reads

On paid plans, Rabbot connects to Meta (Facebook & Instagram) and notifies you when a product is rejected. It reads Meta’s own verdicts on your catalogue once a day, the same review results you would find in Commerce Manager: products Meta rejected, items still in review, and data-quality issues. A rejection opens as a critical finding, and an item in review or a data-quality issue opens as a warning.

On Free, Rabbot runs its own day-zero feed cross-check at install, a deterministic check that needs no channel connection. Connecting a channel needs Starter or above: on Free, the card in Settings shows See plans. The daily reading starts on Starter.

Where Meta’s verdicts show up

A rejection reaches you the same day Rabbot reads it: one email on every plan, plus a Slack post on paid plans with Slack set up. An item in review or a data-quality issue is a warning, emailed on paid plans. Every verdict appears in your dashboard and weekly digest, and your agent can read them over MCP. Each one names the product, what Meta decided, and what to do next.

The cross-check beside it

Rabbot’s own feed cross-check is a separate layer. It compares the product data your feeds are built from with what your live storefront shows (price, availability, required identifiers, and missing or blank product data), and raises a gap as disapproval risk before Meta reviews the product. What feed monitoring is explains both layers.

Switching or dropping the channel

Starter and Growth let you change which channels fill your slots once every 30 days: choose Connect on the card for the channel you want, and the allowance moves across. Reconnecting the channel you held most recently is always free. Pro watches every channel at once, so it never runs into the rule. Switching which feed channel Rabbot watches has the detail.

When Meta is no longer a channel Rabbot watches, its daily reading of Meta’s verdicts stops. The Meta findings and history you already have stay in the app to read, and everything else Rabbot monitors on your storefront keeps running.

If you do not sell on Meta yet

Leave the card alone. It only matters once your products are listed on Facebook or Instagram shopping. The rest of your Rabbot protection is unaffected either way.