Sitemap not loading

Updated 17 October 2026

Your pages · Critical · Rabbot alerts on this on every plan.

What it means

Your store's sitemap, the file that hands Google the list of pages worth crawling, stopped loading, so until it loads again Google works from the last copy it fetched and is slower to pick up new or changed products.

What to do

Usually a theme edit, an app that rewrites sitemap.xml, or a store-wide outage. Open your store's /sitemap.xml in a browser to see what loads. Rabbot re-checks automatically and will confirm when it's back.

Still stuck? Email support@rabbot.ai and a real person reads it.